Residents

SECURITY GUARD

Our Security Guard, Ousman Ceesay, is on site from 8am to 6pm, Monday to Friday and 8am to 12noon on Saturdays.    He can be contacted during these times on 07850-905-542.    His  phone has been set to receive incoming calls only.

CONTACT VIA COLET GARDENS & GLIDDON ROAD GATES

To contact our Security Guard, press 0, followed by the Call button.

REPORT SOMETHING SUSPICIOUS TO THE POLICE

If you see something suspicious and Ousman has left for the day, contact the Police on 101 for non-emergencies and 999 for emergencies.  Alternatively, you can report it online: https://www.met.police.uk/ro/report/ocr/af/how-to-report-a-crime/. Don't forget to get a crime reference number.

HEATING & HOT WATER

Heating and hot water is provided to your home via a system of pipes connected to a group of central boilers in the Estate Boiler Room.

HEATING SYSTEM SWITCHED ON/OFF

The heating system is set by SPC and switched off each year from 1st May to 30th September.  It is switched back on again on 1st October. Hot water is available all year round.

INTERNAL DRAIN PIPES

Internal drain pipes, including those from kitchen sinks are Lessees responsibility. 

EXTERNAL DRAINS & PIPES

External drains and pipes, including garden drains are the responsibility of SPC.  These need to be kept clear for easy access.

AVOID BLOCKED PIPES

To avoid blocked pipes, please don't put food waste down the kitchen sink or products such as wet wipes down the toilet as these can cause blockages.

EMERGENCY CONTACT FOR BLOCKED DRAIN PIPES

JB Services: Jon Burtwell: 07967-180-194.

BIN CHUTES

Rubbish disposal chutes are at the end of all Blocks at ground and upper levels.  Fire regulations restrict the size of the flap openings.

WHAT CAN BE PUT DOWN THE CHUTES ?

Food waste tied securely in small plastic bags can be put down the chutes. Loose food should not be put down the chutes as it sticks to the inside of the chutes and attracts vermin.

TIMES WHEN CHUTES ARE NOT AVAILABLE

Chutes are not available during 7am to 10am on Wednesdays.

WHERE DOES RUBBISH FROM CHUTES GO?

Rubbish put into chutes fall into paladin bins in store rooms.   The paladin bins are managed by our Groundspersons and rolled out for emptying by the London Borough of Hammersmith and Fulham's Rubbish Collection Team.

WHEN IS RUBBISH FROM PALADIN BINS COLLECTED BY THE COUNCIL?

Wednesdays.

RECYCLING BINS

We have recycling bins near Block 2 and between Blocks 7 and 8.

WHAT CAN/CAN'T I PUT IN RECYCLING BINS?

Here is a leaflet and a link to what you can/can’t put in the recycling bins: https://www.lbhf.gov.uk/recycling-and-rubbish/recycling-home/what-can-and-cant-be-recycled.  Don't forget to flatten cardboard boxes.

WHEN IS RECYCLING RUBBISH COLLECT BY THE COUNCIL?

Tuesdays and Fridays.

LARGE OR BULKY WASTE

Residents can contact the Hammersmith & Fulham council for removal of bulky waste: https://www.lbhf.gov.uk/recycling-and-rubbish/bulky-waste-collections

Make sure you obtain a reference number from the council & inform our security officer, Ousman, who will tell you where to place them so that the council can pick them up.

If your items are in good condition, please contact the British Heart Foundation.

COMPOST AREA

The Estate has a secured composting area for the use by residents for the disposal of plants and leaves only. Please contact the Estate Office for details and to arrange access by booking a time to use the composting area.

PARKING BAYS

There are 147 parking bays on the Estate both overground and underground.  Lessees purchased these bays when they bought their property. Residents are reminded that they can only park in their own numbered space and not in any other area of the Estate.

RENTED PARKING BAYS

Many Lessees rent out their parking bays and advertise on our Noticeboard outside the Estate Office.

VISITORS PARKING

There is no parking for visitors on the Estate but they can park on nearby streets with a temporary parking ticket.  These can be purchased from ticket machines in all zones in the London Borough of Hammersmith and Fulham.

MOVING IN/OUT

If you are moving in or out of your home and need to remove large items of furniture you can obtain a temporary pass from our Security Guard.  Ousman will also advise you where to park as close as possible to your property.

If you have an electric car and wish to use one of the chargers on the Estate, please contact the Estate Office for more information.

You can purchase keys for either Charger 1 or Charger 2 depending on the size of your vehicle. You will need to pay a deposit of £20. If you lose your keys, your deposit will be forfeited, and you will have to pay a new deposit of £20.

Electric coins can be purchased from the Estate Office to use the charger, and they cost £2.20 per coin.

If you are a sub-tenant, written permission from your landlord (leaseholder) is required to be sent to the Estate Office.

STORAGE RACKS

There are racks by Block 2, in the middle of Block 3b and in-between Blocks 7 and 8. 

YOUR BIKE, YOUR RESPONSIBILITY

SPC does not take any responsibility for loss or damage to your bike whilst it is stored in the racks nor in your gardens on the Estate.  However, we strongly advise you get bike insurance.

KEEPING YOUR BIKE SAFE

The Metropolitan Police advise on how to keep your bike safe and provide a free security marking service: https://www.met.police.uk/cp/crime-prevention/theft-of-a-bicycle/how-safe-is-your-bike/.

The Police encourage bike owners to register their bikes online at BikeRegister https://www.bikeregister.com/events, so that it can be added to their database.

STOLEN BIKE

If you are in the unfortunate position of your bike been stolen, then immediately report it to the police by phoning 101 or online: https://www.met.police.uk/ro/report/ocr/af/how-to-report-a-crime/.  Don't forget to get your crime reference number.

PEDESTRIAN GATES

To enter/exit the Estate you will need to obtain a pedestrian blue fob from the Estate Office, currently £15, cash only.

Place your fob against the silver key pad shown in the photo, located on the gates.  The small red light will turn green showing that the gate is now unlocked.  Push the gate to enter.

On leaving via the Colet Gardens entrance, push the large square button on the white post by the gate just inside the Estate.  At the Gliddon Road entrance this is on the wall just inside the gates.  You do not need to use your fob. 

If you have a red or black fob you will need to tap the black box as shown in the photo.  Your fob will not work with the silver box.

VEHICLE GATES

You will need a vehicle blue fob or a remote control to open the vehicle gate.  If you do not have either of these, you can purchase them from the Estate Office.   A vehicle fob is currently £15, cash only and a remote control £40, cash only. 

Security Fobs can be bought at the Estate Office:

Pedestrian Fob: £15 cash
Vehicle Fob: £15 cash
Vehicle Remote Control: £40 cash

REGISTERING YOUR PHONE NUMBER

In order for your visitors to gain access to the Estate via the Intercom you will need to register your landline or mobile number with the Estate Office for use on the system. This takes 1-2 working days for it to process and connect.

YOUR VISITORS CAN SPEAK TO YOU VIA THIS SYSTEM

A visitor can call your registered number using the access keypad of both the pedestrian gates and the vehicle access gate.  The visitor should first enter the single number assigned to each block below, followed by the door number of the property.

Colet Gardens: Press 1, followed by your property number.

Lily Close: Press 2, followed by your property number.

More Close – Press 3, followed by your property number.

LETTING YOUR VISITORS INTO ESTATE

Your phone will ring and upon answering, you can speak to your visitor via the gate intercom speaker.  Push the hash(#) key on your phone keypad to let them in.

SECURITY

To contact our Security Guard, press 0, followed by the Call button.

TILT & TURNS

The Estate has been fitted with Everest “Tilt and Turn” windows.

TWO MODES: VENTILATION & CLEANING

They have two modes of operation, a tilt mode for ventilation and a turn mode for cleaning or emergency exit use: https://www.everest.co.uk/double-glazing-windows/tilt-turn/.  

WINDOW HANDLE

In the CLOSED position, the window handle points vertically downwards.  The handle can be placed in three positions, CLOSED, TILT or TURN. The window must always be fully shut before changing the handle position.

TILT

To TILT the window, open for ventilation, turn the handle through 90 degrees (a quarter turn) until it’s horizontal then pull the window inwards towards you. The base of the window remains hinged to the frame whilst the top tilts inwards.

TURN

To TURN (to fully open the window) from the TILT position, close the window and turn the handle to the vertically upwards position and pull the window inwards. The side of the window remains hinged to the frame whilst the window can be opened inwards to any required position.

PROBLEMS OPENING/CLOSING WINDOWS

If you are experiencing problems with opening/closing your windows, please contact the Estate Office.

SPC is serviced by 4 lifts.

LOCATION

Lift 1: Between Blocks 3a and 3b at the Northern end of Block 3a (Lily Close).

Lift 2: Western end of Block 2 (Lily Close).

Lift 3: Southern end of Block 1 (More Close).

Lift 4: Between Blocks 3b and 3c (More Close).

EMERGENCY CALL

Each lift has an emergency call facility that is automatically diverted to Elevators Ltd: 020-3657-9840.

If there is a failure of the auto-diverted call, then the London Fire Brigade (LFB) should be phoned on 999.

EMERGENCY CALL BUTTON TESTS

The Estate Office ensures that the emergency call button in each lift, is tested weekly.

CABLE

Cable Services were installed across the estate by BT & Virgin.

COMMUNAL DISH

The communal satellite dishes were installed free of charge by Sky approximately 12 years ago.

INSTALLATION OF ADDITIONAL DISHES

You cannot add satellite dishes other that those that are already installed.

THIRD-PARTY ENGINEER CALL OUT COSTS

Any costs related to a third-party engineer attending to or investigating signalling or undertaking any problems related to Sky and Sky Q or other similar type of boxes, will be passed onto the Resident.   

Hyperoptic Fibre Broadband is now available at St Paul’s Court.
Free installation/modem. Same day activation.
Super-fast broadband with symmetrical upload and download speeds (150Mb/s-1Gb)
50Mb/s, 150Mb/s, 500Mb/s and 1Gb speed options to choose from.
Stable connection. No mid contract price hikes.
24/7 Customer Support.
Visit their website www.hyperoptic.com or simply call 0333 242 2420 to find out more.

COMMUNAL GARDENS

The landscaped areas are a central feature of SPC and contribute greatly to the look of the Estate.

PET OWNERS

Only Leaseholders/Shareholders are permitted to own a pet on the estate. If you are a pet owner, please ensure that your pet doesn’t foul the Estate or cause annoyance to other Residents.  Dogs must be kept on a lead at all times.

PATHWAYS & GARDENS- NO BALL GAMES, CYCLING, SKATEBOARDING & ROLLER SKATING

To ensure the safety of all those using our pathways, ball games, cycling, skateboarding & roller skating are not permitted anywhere on the Estate.

PRIVATE GARDENS

BARBEQUES

Please refrain from using BBQ'S as food smells and smoke might cause a nuisance to other Residents.  If you must have a BBQ then move it away from your building and ensure that ALL your neighbours have been advised beforehand.

UNNEIGHBOURLY BEHAVIOUR

The Rules and Regulations of SPC prevents unneighbourly behaviour, including noise being heard outside properties between the hours of 11pm and 9am.  Music and parties are included in the prohibition.

NUISANCES

The London Borough of Hammersmith and Fulham deal with nuisances, such as noise, odour and excessive light from residential and commercial premises.  You can find more information on their website: https://www.lbhf.gov.uk/environment/noise-and-nuisance.

Book Club

New members are very welcome at this informal and not too serious gathering who simply want to expand their reading horizons and enjoy discussions about a particular book.   

The next meeting of the Club is Sunday, 7th April 2024 at 6:00pm in the Estate Office Hall.

If you would like to join, please contact Sue Tungay on: [email protected] / 020-8748-3151

Wine Appreciation

Informative tasting experiences in a fun and relaxed environment.       

The next meeting of the Club is Monday, 20th May 2024 at 5pm to 10pm in the Estate Office Hall.            

If you would like to join, please contact Mike Tungay on: [email protected] / 075-883-11103

Leaseholders can rent the hall; they will need to inform the Estate office and sign an Estate Hall Hire Document & pay a deposit to rent out the space.

The hall is only available to rent on weekends.

If sub-tenants wish to rent the hall, the Estate Office requires written permission from their leaseholder/landlord to confirm this is fine and confirmation from the board of directors as well.

There are no visitor car park areas.  If anyone is visiting a friend or relative at St Paul's Court, they are
advised to park outside the estate at the pay and display bays.

Contractors who require access to St Paul's Court can park on the estate with
permission from the Estate Office, and are given temporary parking spaces along
with a parking permit. They also must sign the contractor sign in book at the
office.

Contractors are only allowed to work on weekdays between the hours of 9:00 am and
5:30 pm. Weekends and public/bank holidays are not permitted.

Click the link below to see the latest flyers, newsletters and notices.

These lists are not intentent to be exhaustive, there may be some exceptions to the items listed.  Contact the Estate Office for advice.

We have a 10-year plan and these are included in our cyclical maintenance of major works.